Empathy is no longer a “nice-to-have”—it’s a strategic leadership capability that drives retention, engagement, and performance. Yet, despite its proven impact, empathy remains underdeveloped in many organizations. Join Dale Carnegie for a high-impact, one-hour executive briefing that explores how empathy—when balanced with accountability—can transform leadership effectiveness and organizational culture.
Who should attend?
HR Executives • Learning & Development Leaders • Organizational Development Professionals • Senior Leadership
What You’ll Learn
This session will unpack Dale Carnegie’s latest global research, revealing common empathy gaps, and offering actionable strategies to embed empathy into leadership development and communication practices. Whether you’re leading a team, shaping culture, or designing learning programs, this session will help you harness empathy as a measurable business advantage.
Why you want to learn it
Only one in four employees strongly agree that their leader cares about them as a person, and this gap in perceived empathy has a direct impact on engagement and retention. Additionally, Dale Carnegie’s research shows that 67% of employees in high-empathy environments have a high intent to stay, compared with only 4.7% in low-empathy environments. Teams in high-empathy environments are significantly more likely to meet or exceed their goals. Empathy isn’t just good leadership—it’s a measurable business advantage.
How it will help you
Become better positioned to reduce turnover, protect your talent investment, and create a culture where people feel seen, heard, and motivated to contribute their best. You’ll walk away with a clearer vision of how empathy can help your organization thrive in a human-centered future of work.