Igniting Workplace Enthusiasm
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Adjust to Change

Examine the challenges of change leadership and the mistakes that often result. In this session you’ll discover proven leadership principles to steer through times of change, including managing your own reactions. You’ll draft a change leadership plan and become organized to face any transition.

Coaching for Improved Performance

Learn effective coaching techniques and other tools to help close the gap between expected performance and actual results. After completing this session, you’ll coach for improved performance by following a step-by-step process and use the appraisal meeting to focus on future growth and training for others.

Effective Delegation in the workplace

Effective delegation helps develop individuals and achieve specific organizational outcomes without being perceived as "dumping." Identify who is ready for delegation using a collaborative process, and become prepared to determine "who will do what, when, and to what standard?" in your dayto- day role.

Managing Workplace Stress

You can do something about the destructive forces of stress in the workplace. Learn to assess your current reactions to stress so that you can stop worrying and start working up to your full potential.

Negotiations: A Human Relations Approach

Strengthen relationships and strike a "win-win" agreement. Effective leaders and sales professionals are also effective negotiators. Learn to apply a proven negotiations process to build rapport, analyze others’ needs, bargain in good faith, and ensure that future interactions will be positive!.

Remember names to build better professional relationsips

Dale Carnegie said, "A person’s name is to that person, the sweetest, most important sound in any language." Remembering names of customers, prospects, networking contacts, and colleagues is critical to your ongoing professional success. It is essential in forming and strengthening relationships as well as establishing rapport with individuals. In this Webinar, you will learn techniques to help you remember names when you need them.

Succesful Public Speaking

Sweaty Palms? Butterflies in your stomach? Can’t remember your first two sentences? Well now you never have to experience that anxiety and embarrassment again.

 
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