Igniting Workplace Enthusiasm
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Events Summary

Courses

Dale Carnegie Course

You'll learn to strengthen interpersonal relationships, manage stress and handle fast-changing workplace conditions. You'll be better equipped to perform as a persuasive communicator, problem-solver and focused leader. And you'll develop a take-charge attitude initiated with confidence and enthusiasm.

Dale Carnegie Sales Training: Winning with Relationship Selling

In today’s complex sales environment, gimmicks and tactics are obsolete: customers are just too savvy. Armed with pricing and information from your website, reviews from the Internet, and recommendations from an army of colleagues and friends, they are the personification of the empowered consumer, knowledgeable beyond the need for basic information. 

Leadership Training For Managers

Leadership development has meant different things in different times. The modern leader knows that it means developing the skills needed to motivate the modern team. These necessary skills can be learned through a leadership development training program, which is less stressful than being forced to learn the skills on the job. Working your way up the ladder, you've experienced numerous leadership styles from the previous generations of managers.

Three Day Seminars

Dale Carnegie Sales Training: Winning with Relationship Selling

In today’s complex sales environment, gimmicks and tactics are obsolete: customers are just too savvy. Armed with pricing and information from your website, reviews from the Internet, and recommendations from an army of colleagues and friends, they are the personification of the empowered consumer, knowledgeable beyond the need for basic information. 

Strictly Business: The Dale Carnegie Immersion Seminar

This unique three-day seminar will help you master the skills you need to excel in today's competitive workplace. You'll learn to handle people more professionally and keep pace with fast-changing workplace conditions. After you complete the seminar you'll be equipped to perform as a persuasive communicator, creative problem solver and intelligent risk-taker.

Two Day Seminars

High Impact Presentations

Whether you are persuading colleagues, selling to a client or energizing a team, the power of your presentation makes the difference between success and failure.

Sales Leadership Excellence

Have you ever seen a successful sales manager in action? They know how to be a successful sales person but they have also mastered the leadership skills to keep their sales team engaged and aligned with the goals of their company. They lead effective meetings that energize and inspire and they coach and develop their sales people into peak performers.

Sales Leadership Excellence

Have you ever seen a successful sales manager in action? They know how to be a successful sales person but they have also mastered the leadership skills to keep their sales team engaged and aligned with the goals of their company. They lead effective meetings that energize and inspire and they coach and develop their sales people into peak performers.

Web Events

Adjust to Change

Examine the challenges of change leadership and the mistakes that often result. In this session you’ll discover proven leadership principles to steer through times of change, including managing your own reactions. You’ll draft a change leadership plan and become organized to face any transition.

Effective Delegation in the workplace

Effective delegation helps develop individuals and achieve specific organizational outcomes without being perceived as "dumping." Identify who is ready for delegation using a collaborative process, and become prepared to determine "who will do what, when, and to what standard?" in your dayto- day role.

Managing Workplace Stress

You can do something about the destructive forces of stress in the workplace. Learn to assess your current reactions to stress so that you can stop worrying and start working up to your full potential.

Negotiations: A Human Relations Approach

Strengthen relationships and strike a "win-win" agreement. Effective leaders and sales professionals are also effective negotiators. Learn to apply a proven negotiations process to build rapport, analyze others’ needs, bargain in good faith, and ensure that future interactions will be positive!.

Succesful Public Speaking

Sweaty Palms? Butterflies in your stomach? Can’t remember your first two sentences? Well now you never have to experience that anxiety and embarrassment again.

One Day Seminars

Effective Presentations

Sweaty Palms? Butterflies in your stomach? Can’t remember your first two sentences? Well now you never have to experience that anxiety and embarrassment again. This one-day seminar uses the foolproof methods of Dale Carnegie – the master of public speaking – to turn you from a nervous novice into a confident presenter.

Sales Skills for Non Sales People

Today we all need to be responding to and meeting our customer’s needs quickly and accurately. This applies whatever your role; owner, engineer, production manager, designer or administrator we all need to be able to connect with the client. Understand their needs, wants and desires and deliver the right solution. In a sense, we are all in sales even if not in title.

Step Up to Leadership

'Tell me what to do and I'll do it to protect my job. Motivate me to want to do it and I will do it to the best of my ability.' Supervisors and managers who understand this simple truth and know how to implement it create impact in today's organisations. They get results because they know how to lead a team - not just manage it.

Events

Attitudes for Service

The foundation of creating a customer service culture is understanding expectations, going the extra mile, and being a customer advocate. Applying behaviours of helpfulness, genuine interest, and respect moves customers from hostile or ambivalent toward supportive and enthusiastic. At this seminar you will: 1. Assess customer service attitudes to set goals for improvement 2. Incorporate the four drivers of customer service to build customer relationships 3. Apply attitude control principles to manage our attitudes 4. Use conversational language to keep the interaction low pressure

Effective Presentations

Sweaty Palms? Butterflies in your stomach? Can’t remember your first two sentences? Well now you never have to experience that anxiety and embarrassment again. This one-day seminar uses the foolproof methods of Dale Carnegie – the master of public speaking – to turn you from a nervous novice into a confident presenter.

Experience Innovation

 Today, organizations face pricing pressures, new regulations, and smarter competition in the market while dealing with morale, leadership and talent issues internally. Dale Carnegie recently performed extensive research on the major challenges to business growth and found that companies who pursued innovative approaches consistently outperformed the standard.

Sales Leadership Excellence

Have you ever seen a successful sales manager in action? They know how to be a successful sales person but they have also mastered the leadership skills to keep their sales team engaged and aligned with the goals of their company. They lead effective meetings that energize and inspire and they coach and develop their sales people into peak performers.

Time Management - Changing Habits to Achieve Significant Results

Constant change is forcing constant evaluation of what we do and how we do it. The two major keys to time management are, understanding where time is spent, and focusing efforts on issues with higher levels of importance and significance. You can avoid the tyranny of the urgent by evaluating your activities and applying the appropriate time management approach.

Uncovering Leadership Blind Spots: Discovering the Pathway to Motivating Your Employees

Recently Dale Carnegie asked over 3,300 people which of their immediate supervisors’ leadership behaviors are most important, and then to rate the performance of their supervisor on those behaviors. The findings show there’s a sizable gap between what employees value in a leader, and how their leaders are showing up.

 
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